Your Dispatch Dashboard

Buck.ai's DispatchIQ is built to empower you with AI, cutting-edge algorithms and predictions to enable you smartly manage your capacity. There are two boards on Buck: boards that are created as a result of scenarios, which represent a snapshot in a certain timestamp of your dispatch ops, and real-time dispatch board, which provides your dispatch ops as it stands right now.

Managing Your Dispatch Ops

DispatchIQ smartly automates your dispatch ops like revenue-focused assignments and automated route optimization so you don't have to deal with numerical, calculative decision-making and orchestrate the field by managing the exceptions. Consider your field service teams as an orchestra, DispatchIQ tunes them up, and keeps them playing up to the tempo so you can focus on the next important section.

Your Dispatch Dashboard

The dispatch dashboard is the start point to understanding capacity and optimizing your dispatch ops on Buck.ai. It provides a unique insight on your booked vs. total capacity, latest optimized dispatch boards created on Buck.ai as well as most dispatched job types.

Capacity (Booked vs Available)

Booked vs. Available capacity chart provides you a 1,000 feet view of your capacity on a business unit basis. You can select up to 3 business units to show here, as well as you can opt on a daily or weekly view, with your choice of date interval. Click on the relevant dropdowns and selectors to customize the chart according to your preference.

Latest Board Created

This simple list provides you an overview of the last 5 boards created on Buck.ai. You can view the board, as well as the user created the board, the scenario used for it, as well as if it's published to your FSM software.

Most Dispatched Job Types

You can view the most dispatched job types based on the boards data on Buck.ai. This is different from the job types data in Data App, and represents the job types that are most dispatch via Buck.